Web TV may have taken on a new meaning. According to a study released
Friday, television network Web sites can play a key role in creating loyal
program viewers.
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and ESPN -- which features NFL Football and Major League Baseball -- emerged
as the television networks that best tied-in viewers to their Web sites.
Broadcast television stations trailed behind but did better than other cable
stations, such as MTV, HBO, Nickelodeon and Discovery.
"Television networks that offer wider varieties of programming have a
tougher challenge turning their Web sites into resources that viewers will
use on a regular basis," noted Cary Nadel, vice president, Burke Inc. Burke
Inc. and NFO Interactive conducted the study, entitled "Connecting with
Viewers: TV Programs and Their Web Sites."
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The results were obtained by polling 8,605 adult panelists who were asked
which of 315 programs on 27 broadcast and cable channels they had watched in
the three months prior to taking the survey.
Viewers were then asked if they had visited the Web site for those
programs and whether they had gone to the site for details before or after
their viewings.
A total of 2,682 individuals (31 percent) indicated that had watched at
least one of 14 Food Network programs, with 876 (33 percent) additionally
tuning into the Web site of the programs that they viewed.
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Meanwhile, 3,970 participants (46 percent) indicated they had watched one
of the five listed ESPN programs, with 1,179 (30 percent) visit ESPN's
sports-oriented Web site.
"These networks have clearly done an excellent job of turning their
identities into brands," said Nadel.
The major television networks had the most viewers but Web site traffic
was lower. CBS had 7,920 viewers with Web site visitors numbering 2,118 (28
percent); ABC had 7,979 viewers with online visits totaling 2,118 (27
percent); NBC had 8,127 viewers with 2,094 Web site visitors (26 percent);
and Fox showed 7,208 viewers with Web visits numbering 1,503 (21 percent).
During the study period, most participants were watching Survivor and Big
Brother on CBS, Who Wants to be a Millionaire on ABC, The Olympics on NBC,
and NFL Football on Fox.
Participants also revealed which Web sites propelled them to watch
particular programs. In that arena, 417 of 4,595 (9 percent) watched
Discovery, 220 of 2,682 (8 percent) tuned in to the Food Network, 53 of
862 (6 percent) watched the Disney Channel and 283 of 4,700 viewed PBS.
By contrast, only 4 percent of Internet-enabled viewers of each of the
major broadcast networks indicated they had a program because of a visit to
a Web site.
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Study: Web Sites Boost Program Loyalty