HTML code different when requested from same Server on different computers - HTML Tips & Tricks - gigj.com

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HTML code different when requested from same Server on different computers
Published by: admin 2010-03-14

I have a website www.jimboringrealestate.com in which the banner at the top of the page (images/banner.jpg) fails to display in a few customers? Internet Explorer v6 web browsers. By failing to display I mean that there isn?t even a placeholder for where the banner would be or no little red ?x? in the box as if it couldn?t read the picture. The source code downloaded from the server just doesn?t contain the IMG syntax to view the banner. I had two similar laptops hooked to the same dsl line, running the same version of IE 6.0.2900.2180.xpsp_sp2_rtm.040803-2158 with Update Version SP2, and one displays the banner and the other one doesn?t. They are both XP machines. There are other customers out in the ?world? that have also reported not being able to view the banner. Some of these are desktop models as well. In looking at the html source code on each laptop for the index.htm page, here is a snippet of the one that works: Jim Boring Real Estate Investments - Idaho Farm, Ranch, Home and Business Property For Sale etc. ------ The only difference in the non-working source was that it took the line and made it The whole ------------------- with this --------- THAT ----------

HTML Tips & Tricks::
add the HTML code from your template finished.html using an ordinary non-English fonts on their computers: http://babel.uoregon.edu/yamada/fonts.html
http://www.tscpulpitseries.org/htmltips.htmlHOME

Using TAL Barcode ActiveX Plus with PERL/CGI Scripting::
HTML code required to display the image is written to a text file with the same When we requested the form information from the server Imagetype was saved
http://www.taltech.com/TALtech_web/support/bcax/Tal_AX_CGI.htmlHOME

http://www.jimboringrealestate.com/images/banner.jpg" alt="Jim Boring Real Estate Investments" width="751" height="171">

--------------------------- Replace your banner.jpg file with this one (save a copy of your original first of course) http://www.webadept.net/banner_lite.jpg Rename it to banner.jpg and put it on your server. This is probably not the problem but your original is 42k in size. The one I have there is about half that size and will load much faster. And let me know how that turns out. If all is right with your world I'll write you up an explanation of all the minor changes I made for your future reference. webadept-ga

Hi Webadept-ga, I took your advice and also refined it with some of the other comments and it still didn't work. I even just create a very simple webpage taking into account your comments below at http://jimboringrealestate.com/tester1.htm and on the laptop that doesn't read the banner, it just shows the two text lines right next to each other. The code for my simple webpage is: --------------------------- Untitled Document Before Banner

http://www.jimboringrealestate.com/images/banner.jpg" alt="Jim Boring Real Estate Investments" width="740" height="168">

After Banner ----------------------------- You can go to the web and enter that site address in. Are you seeing the banner? Is anyone out there NOT seeing the banner? I even reduced the physical dimensions of the banner.jpg to 740x168. I can't seem to think outside the box on this one. I'm still in need of a solution.

Hi, I've had eight people so far take a look, and thus far everyone is seeing the banner. I think what we are dealing with here, might be a laptop issue, rather than a webpage issue. If you would be kind enough to do me a favore here, please go to: http://www.microsoft.com/athome/security/spyware/software/default.mspx download the antispyware you find there. It is safe and despite my general attitude, a very good antispyware program. It is espesially good at fixing up IE. Install that, and let it run a full scan. After you are done with that, reboot the laptop and take a look at it again. thanks, webadept-ga

HTML Structuring Tags::
When a web page is requested from a web server, the server first checks for the gray or else the same as the computer screens background color, depending
http://www.tedmontgomery.com/tutorial/strcture.htmlHOME

Also Jim, why do you have DIV tags in there? Did you try the code as I suggested above, or are you mixing in a lot of commentors opinions from below? With that lap top which doesn't like the banner.jpg go to http://www.webadept.net/test.html and see what you can see there. webadept-ga

Back again, I have forwarded the links to your webpage to the people who are having banner problems to see if the banner is now viewable. Even though for simplicity, I have used the comparison of laptops in the office, this is not isolated to them. Other desktop computers (at least one from back east) are experiencing the same problem so it is not isolated to laptops or geographical region. I tried to isolate the problem to Internet explorer by having the laptop with the banner problem download Firefox. AFter installing that and running Firefox, The problem still existed on it. So it isn't just an IE problem. I still keep coming back to the wierd phenomena - The HTML source with the missing banner is just missing that whole syntax. What could cause that to be removed. The Server? Why would it descriminate? The browser? It isn't just IE. I'm sure I'm going to kick myself when the solution is found but it is sure not obvious right now and I'm taking great comfort that powerhouse brains such as yours are having some challenges also. I will have one of the machines download the MS anti-spyware software, run it and reboot and see what happens there. As far as the DIV tags, they are generated by Dreamweaver, not me. I don't mess with the code unless absolutely necessary. So, I'll get back here tomorrow when I find out more. Just for clarification, I am about 75 miles from where the machines are located. I am having my client do all these machinations remotely.

So they are having the same problem on my website as they are having on your website... same thing, they can't see the image. Right? webadept-ga

I have finally come to a resolution - but it defies logic. Yes, the customers where able to go to your site and see the banner. Great. I just took your code and integrated it into mine. Didn't work. Spent hours diddling around with and without customer on the phone. With all your input and my futzing around I discovered a solution. If I change the name of the jpg from "banner.jpg" to something else, such as "banner5.jpg" it works, even in the original code. I dupped the banner5.jpg to the name banner.jpg, and then by just changing the banner name by one character in the code, it worked but remove the character and it doesn't. Very odd but I have spent way too much time on this to do any more fooling around for now. So for the time being, I have changed the pages to point to banner5.jpg and it works fine for all computers. Ever so queer! I appreciate your help in giving me some alternatives and you have way earned your $40. Thanks for sticking it out with me.

I thought of that, which is why I changed the name on the page I made on my site. Glad to help with this. Some of the other things I did if you look at the code I gave you is link to the image using full URL address, and changed the table size to be larger than the image. No doubt the client is using some type of advertisment blocker on their computer, which isn't allowing images named "banner".. best to call those headers or topimage, or something of that nature anyway. LogoBar is always good. Anyway, good luck and hope things go better for you than stuff like this. webadept-ga

PostScript: I did go onto Google and typed in "missing banner.jpg" (which I should have done first) and lo and behold, all kinds of stuff popped up. Seems like Norton Systemworks 2003 when it has banner ad suppression turned on, looks for items of a certain size that have all kinds of names including forms of "banner" and suppress them. All kinds of developers are affected. Check out http://www.webmasterworld.com/forum20/2020.htm. A wiser man I am I am.