I have a damaged (but usable) screen for my home theater projector. I
want to know names of any places that repair such equipment in or
around the city of Chicago. The screen is an Optoma Greywolf PM-9106
and the problem is that it doesn't lock in the down position, I
believe because a plastic piece in the interior broke off. Detailed
do-it-yourself instructions also welcome.
I have already contacted the manufacturer about potential help with
guiding me through a home repair and they do not respond to any method
of contact I have tried. No surround sound::
I have a Sony receiver/amplifier that i use in my home theater system, but i cant seem it might be worthwhile to take it to an authorized repair center.
http://answers.google.com/answers/threadview?id=107909HOME |
I mistook the product number. It is DS-9106PM.
You say that Optoma has been unresponsive. I sent your exact question
to Optoma and did get a response. They want to give you a NEW screen.
I have instructions on how this can be done. Are you interested.
Yes, I am extremely interested.
Hello townimbecile, this sounds like a pretty good deal to me too.
They sent me a form to fill out and fax to them. Here is the form they
sent to me:
-------------------------------------------------------------------------------
Customer Information ( Shipping Address)
Company:______________________________________________________________
Contact Person:__________________________________________________________
Address:________________________________________________________________
City:___________________________________State:________Zip Code:___________
Telephone:_____________________________ Fax: _____________________________
Email Address:__________________________________________
Name & date of Optoma Tech Support Rep you spoke with (if applicable)
_____________ Date______
____________________________________________________________________________
MODEL NUMBER SERIAL NUMBER PROBLEM DESCRIPTION ACTION REQUESTED
____________________________________________________________________________
____________________________________________________________________________
RMA REQUEST FORM INSTRUCTIONS:
Please fill out the above information and send this form back to us,
(fax # 408-383-3701)
Once we receive your form we will use your information to create your
RMA number and send that number back to you along with shipping
instructions.
Please note, the address you provide us with, we will use as the
return shipping address for your product.
This form and other Optoma products and services are available online,
please visit us at: www.optomausa.com
Optoma Technology, Inc.
715 Sycamore Dr.
Milpitas, CA 95035
Tel 888.289.6786
Fax 408.383.3701
Email: services@optoma.com
Website: www.optomausa.com
-------------------------------------------------------------------------------
Here is the link to the form as a .pdf file on their website:
http://www.optomausa.com/doc/Support/2005_RMA_Form.pdf
Here is a copy of the e-mail I received from Optoma:
Hi *****,
I apologize for the inconvenience, but I will have to swap the screen
for a new screen. Please complete the attached RMA form. Fax the
completed form to 418.383.3701 with a copy of your receipt. I will then
forward a RMA number. Write the RMA number on the outside of the box
and ship the screen to Optoma. Once received, we will ship a new
screen.
roberts@optoma.com
This should be all you need to get a new screen.
Good luck, Redhoss micor.::
21)The price of season tickets to a performing arts theater decreases by 3 and eggs b)clothing and auto repair c)china and glassware d)elactricity and
http://answers.google.com/answers/threadview/id/261566.htmlHOME |
 Nortel Unveils Vision, Strategy for Israeli High-Performance Net
 Busy Friday Leads to Strong Close for Net Stocks |
HOME
PRINT
Add to favorites